ESIP’s website struggled to serve their highly active, internationally diverse membership effectively.
The organization brought together data scientists, researchers, and information professionals working across vastly different specializations, from atmospheric modeling to oceanographic databases. The site made it difficult for potential members to understand membership benefits or find clear pathways to get involved with specific working groups and initiatives.
Years of content accumulation had created confusing navigation that overwhelmed both existing members and prospective participants. The outdated design made their established brand feel stale, though they valued their existing identity and didn’t want a complete overhaul.
Adding complexity, they had already begun working with another agency but weren’t getting the strategic approach and results their sophisticated community deserved.
Key challenges included:
- Serving very active membership with diverse work across different earth science areas
- Unclear membership benefits and confusing paths for potential members to join
- Overwhelming content volume with confusing navigation structure
- Outdated design that made an established brand feel stale without requiring complete rebrand
- Previous agency engagement that wasn’t meeting their community’s sophisticated needs
- Need for flexibility to accommodate diverse workflows and integrations under one brand